Official PSA Certificate Guide
Your central resource for understanding and obtaining vital civil registry documents in the Philippines. Whether you need a PSA birth certificate, a marriage certificate, a death certificate, or a CENOMAR, this guide will show you how to get them conveniently through PSA online ordering and delivery.
- Secure application process
- Multiple payment options
- Nationwide PSA delivery
What is a PSA Birth Certificate?
A PSA birth certificate is an official document issued by the Philippine Statistics Authority (PSA). It establishes your legal identity, citizenship, and other vital information such as your full name, date of birth, and parents’ names.
This document is a basic requirement for many transactions, including:
- School enrollment and graduation
- Passport and visa applications
- Employment and government ID issuance
- Marriage license applications
- Claiming benefits such as SSS, GSIS, or PhilHealth
Certificates previously issued by the NSO (National Statistics Office) remain valid since PSA birth, marriage, and death certificates do not have expiration dates. However, since the PSA is now the sole issuing authority, all new requests will be processed and released by the PSA. Some institutions may require a recently issued copy, which is why it’s often recommended to order a new PSA-issued certificate online.
Why You Need a PSA Birth Certificate
Throughout life, your birth certificate serves as proof of who you are. Some of the most common uses include:
- Education – Required from preschool enrollment to college graduation.
- Employment – Employers often request it for background checks and official records.
- Travel – Needed for passport applications and sometimes for visas.
- Marriage – A key requirement when applying for a marriage license.
- Government Transactions – For claiming pensions, benefits, or IDs.
You can save time by choosing PSA online ordering with PSAHelpline.ph.
Get Your PSA Birth Certificate Online
PSA Initiatives That Make Your Life Easier
The Philippine Statistics Authority (PSA) has been working on projects that make civil registration services more accessible. These do not just improve record management, they also make it more convenient for you to get your certificates when you need them.
The Philippine National ID (PhilSys ID)
The PhilSys ID is PSA’s effort to give Filipinos a single, valid proof of identity for government and private transactions.
- Carries your demographic and biometric data.
- Cuts down the need to carry multiple IDs.
- Makes everyday transactions easier.
Even if you already have your PhilSys ID, you will still need a PSA birth certificate for many official processes such as passport applications, school enrollment, or marriage license applications.
PSA Online Appointment System
Planning to visit a PSA office? The online appointment system helps organize queues by letting you book your visit in advance.
- Lets you choose your date and time.
- Cuts down waiting hours at PSA branches.
But if you would rather skip the trip, PSA online ordering through PSAHelpline.ph is a faster option, no appointment needed. Just order and wait for your PSA delivery.
Ordering your PSA birth certificate online does not require a PSA online appointment. Your PSA birth certificate will be delivered to you in a matter of days! You get to save on travel expenses, parking fees, and time off from work.
Administrative Petition for Correction Automated System (APCAS)
If there is a correction in your PSA certificate like a misspelled name or wrong birthdate, the PSA uses APCAS to help process these corrections more efficiently. Fixing errors on your civil registry documents has never been easier. APCAS is a digital system by the PSA that streamlines corrections on birth, marriage, or death certificates.
- What it does: Corrects clerical or typographical errors.
- How it works: Piloted in select Local Civil Registry Offices (e.g., Gingoog, Muntinlupa) with plans to expand nationwide. Connects with PSA databases to improve accuracy.
- Why it matters: Makes updating your records faster, more accurate, and hassle-free.
The first corrected copy of your PSA certificate must be requested over the counter at a PSA CRS outlet. Succeeding copies may then be requested online through PSAHelpline.ph.
e-Apostille for PSA Certificates
If you need your PSA birth, marriage, or death certificate for use abroad, the e-Apostille is the official digital authentication you will need.
- What it is: An e-Apostille is issued electronically with a digital signature and certificate. Like a traditional apostille, it verifies that your public document originates from a legitimate source.
- Why get one: Being electronic, it ensures authenticity and security. You can also have it sent directly via email to the end recipient, reducing the risk of tampering or fraud.
- Which documents are covered: Initially, the Philippine e-Apostille applies to civil registry documents issued by the PSA, including birth, marriage, and CENOMAR. Other documents such as school records and PRC licenses can now be e-Apostilled.
You can request an e-Apostille along with your PSA certificate online, making it convenient to receive a verified, internationally recognized document.
Why These Efforts Matter
All these PSA initiatives—PhilSys ID, online appointment, APCAS—are designed to make civil registration smoother for Filipinos. For you, it means:
- Quicker access to documents
- More secure transactions
- Easier ways to get your PSA birth certificate and other records
Pair this with PSA online ordering through PSAHelpline.ph, and you get a simple, reliable way to secure your documents without putting your schedule (and life!) on hold.
How to Order a PSA Certificate Online
With PSAHelpline.ph, getting your PSA documents is quick and simple. Here’s a step-by-step guide:
1. Apply Online
Visit PSAHelpline.ph and fill out the online form with your details.
2. Choose Your Certificate Type
Select if you are applying for a birth certificate, marriage certificate, death certificate, or CENOMAR.
3. Pay Securely
Pay using credit/debit cards, online banking, GCash, PayMaya, 7-Eleven, or over-the-counter partners.
4. Track Your Order
Monitor your request status through the website.
5. Nationwide Delivery
Get your PSA certificate delivered straight to your home or office.
PSA certificate orders in Metro Manila are delivered the day after PSA releases the document. Provincial orders take 3 to 8 working days.
PSAHelpline.ph Value Added Services
Beyond simple ordering, PSAHelpline.ph provides features to make the process even more convenient for you.
✔ Authorized Person to Receive
Throughout life, your birth certificate serves as proof of who you are. Some of the most common uses include:
- Perfect for OFWs, busy professionals, or seniors.
- Simply assign a trusted individual during your application.
- They must present a valid ID upon delivery.
This ensures you never miss your PSA delivery, even when you are not at the delivery address.
✔ Pick-Up Options: NBS & Robinsons Department Store
Aside from home or office delivery, PSAHelpline.ph also offers pick-up options. You can choose to claim your certificate at:
- Select National Book Store branches
- Select Robinsons Department Stores
This gives you flexibility in case you prefer collecting your PSA certificate at your convenience.
Picking up your PSA certificates at these designated pick up points is usually cheaper than having them delivered to your home or office, while still being convenient and secure.
✔ Order Tracking Feature
With PSAHelpline.ph, you’re never left wondering when your certificate will arrive. The order tracking feature lets you monitor the status of your PSA certificate every step of the way.
- Real-time updates: Know when your request is being processed, dispatched, and out for delivery.
- Peace of mind: Avoid missed deliveries and stay informed about any changes in delivery schedule.
- Convenient and accessible: Check your order status anytime through the PSAHelpline website.
After your PSA certificate is dispatched, you can still assign an Authorized Person to Receive in case you cannot wait for the delivery at your registered address.
✔ Dedicated Customer Support
At PSAHelpline.ph, help is always just a call or email away. Our customer support system ensures you can get assistance whenever you need it.
- Hotline: 02-8737-1111 (Monday to Saturday, 8 AM to 5 PM, except holidays)
- Email: [email protected] (available 24/7)
Whether you have questions about your PSA certificate online order, delivery, or need guidance on any step of the process, our team is ready to assist.
After your PSA certificate is dispatched, you can still assign an Authorized Person to Receive in case you cannot wait for the delivery at your registered address.
Civil Registry Documents
These official documents are required for various legal and personal transactions throughout a Filipino's life.
Birth Certificate
Establishes legal identity and citizenship. Needed for school, employment, and passport applications.
Marriage Certificate
Provides legal proof of marriage. Used for changing names, filing taxes, and claiming spousal benefits.
Death Certificate
An official record of a person's death, required for burial, estate settlement, and insurance claims.
CENOMAR
A Certificate of No Marriage Record, which confirms an individual's single status for marriage applications.
FAQs: PSA Certificates Online
1. How much is a PSA birth certificate online?
A PSA birth certificate costs ₱365 per copy (including processing and delivery fees).
2. Do I need a PSA online appointment if I order online?
No. PSA online appointment is only needed if you plan to go in person. Ordering through PSAHelpline.ph does not require an appointment.
3. How long does PSA delivery take?
3–7 working days in Metro Manila, and 7–10 working days in provincial areas.
4. Can I order a birth certificate for someone else?
Yes, as long as you are an authorized requester (e.g., parent for a child, child of legal age for a parent, spouse).
5. What if my PSA birth certificate has errors?
You will need to request corrections through your local civil registrar (LCR). PSAHelpline.ph can only issue the existing record from PSA.
Trust and Security: QR-Coded PSA Certificates
Every PSA certificate issued comes with a QR code for authenticity. You can verify it using the official PSA eVerification app.
This ensures your documents are genuine, secure, and recognized by all institutions.
About The PSA
The Philippine Statistics Authority (PSA) is the primary government agency for civil registration and statistics in the country. It is the official custodian of vital records for all Filipinos.
This website serves as an informational guide. For official information, please visit the PSA's government website.
Visit PSA.GOV.PHGet Your PSA Birth Certificate the Easy Way
Your birth certificate is one of the most important documents you will ever need. But getting it does not have to require too much of your time. With PSA online ordering, you can save time and money and enjoy the convenience of PSA delivery nationwide.
- ✓ Fast and secure application process
- ✓ Multiple payment options
- ✓ Official PSA partner for online requests
- ✓ Door-to-door or store pick-up options